UK broadband users are only receiving half the connection speed promised by
their internet service providers (ISPs).
A month-long study of 41,230 connections found that the average user receives
only 48 per cent of the maximum speed advertised by their ISP.
The greatest discrepancies lie at the upper end of the market, according to
independent site Broadband
Expert.
The average connection for a 16 Mbit/s" package was actually 8.6 Mbit/s,
while the typical 2 Mbit/s connection achieved a slightly lower speed of 1.8
Mbit/s.
“It seems clear that providers are promising speeds far greater than they are
capable of delivering with top-end packages," said William Harvey, technical
director at Broadband Expert.
"If the ISPs set a realistic expectation of the speeds that can be achieved,
they are much less likely to upset consumers than those who advertise fast
speeds and under deliver”.
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