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On-demand customer relationship management (CRM) software is increasingly popular with corporates
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Salesforce.com posts record revenue

SaaS specialist benefits from the implementation of cost cutting measures at larger organisations

Martin Courtney, Computing 21 Aug 2008
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Software as a service (SaaS) specialist Salesforce.com reported record second quarter revenue of $263m (£141m), up 49 per cent on the same period last year.

Revenue from customer subscription fees and support contracts for Salesforce.com’s on-demand customer relationship management (CRM) software was up 50 per cent to $239.7m, though only six per cent on the previous quarter.

Quarterly revenue from professional services and other parts of the business yielded $23.4m, 41 per cent up year on year.

Earlier this week, the company announced it has completed the acquisition of knowledge management software firm InStranet for $31.5m, which Salesforce.com will use to improve the performance of its automated customer callcentres.

See also:

SalesforceSaaS firm acquires InStranet for $31.3m  20 Aug 2008
CRM sales rose dramatically in 2007 says Gartner  07 Jul 2008
Salesforce logoToolkit allows developers to merge Google services with Salesforce database, logic and workflow capabilities  24 Jun 2008

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