IT looks set to avoid the worst of the fallout from the economic downturn,
analyst group Gartner has predicted.
Speaking at the firm's Business Process Management Summit in London, Gartner
research vice president Mark Raskino suggested that IT leaders could actually
benefit from economic uncertainty.
Because IT budgets have been growing relatively slowly – just three per cent
per year, on average – the impact of belt-tightening would not be severe, noted
Raskino. That is in stark contrast to the dot-com era, where massive investment
was followed by swingeing cuts to IT budgets.
“This time IT is nowhere near the epicentre and it gives IT an opportunity to
get its ideas through the door,” he said.
Those focussed on process management – and capable of delivering
business-enhancing change programmes, could actually benefit from a recession,
he added.
Raskino endorsed the adoption of a process-centric approach to IT. He told
delegates that IT could recast its reputation within the business through BPM.
Historically, IT has been regarded as inhibiting process change, he added: “Many
in the world see IT as very expensive handcuffs."
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