Print
Discuss
Send to friend
RSS feedsTwo thirds of UK consumers questioned in a recent study do not buy products online for fear of credit card fraud.
The research found that, although 53 per cent of homes have an internet connection, 66 per cent of users refused to book holidays online, for example, preferring to visit a travel agent personally.
"Consumers will only feel reassured enough to book holidays online when they know that a particular merchant is doing everything it possibly can to combat fraud," said Alan Smith, business development director at anti-fraud firm ClearCommerce Europe, which commissioned the survey.
"Although credit card fraud losses fell by more than five per cent last year, card-not-present fraud is a serious business, covering not only e-commerce but telephone orders as well."
According to the Association for Payment Clearing Services, £138.8m was lost to card-not-present fraud in the 12 months to June 2004.
See also:
Users urged to maintain different passwords for home, work, surfing and banking 22 Feb 2005
US online buyers rack up $23.2bn in sales over festive period 04 Jan 2005
Fake e-commerce sites use devious scam to steal banking details 30 Nov 2004Enhanced credit and debit card security bad news for e-businesses 26 Nov 2004
Consumers need to be able to trust ecommerce, says RSA chief 04 Nov 2004All Ecommerce
del.icio.us
Digg this
reddit!
